Name: Genie's Secret Bazaar Philadelphia: Aladdin-Themed Adventure
Start: Jun 16, 2022 18:00:00 GMT+0100
End: Jun 16, 2023 18:00:00 GMT+0100
Location: Fashion District

Question 1

What can I expect from Genie’s Secret Bazaar?

Accepted Answer

A magical indoor bazaar appears out of thin air, inspired by the classic story Aladdin and the Magic Lamp. Fortune tellers, actors and artists spin an imaginative tale to immerse you in a world of adventure. Featuring performance vignettes in secret theaters, vibrant vendor stalls, striking doorways, and hidden puzzles, there is so much to explore. You’ll meet a wish granting Genie, a conniving magician, and sample international street food and drinks from around the world… See a classic story told like never before!

Question 2

Where is the experience located?

Accepted Answer

The event will take place at Fashion District Philadelphia, 901 Market St, Suite 1150 Philadelphia, PA 19107. Entrance across from Levi’s, directly above Sephora.

Question 3

How can I find the entrance to the experience?

Accepted Answer

The entrance is inside the Mall on 2 Bridge. To find the venue, enter through the Mall’s main entrance. Go up the escalator and turn left, and our magical doors are across from the Levi’s store!

Question 4

Does the event take place in an indoor or outdoor venue?

Accepted Answer

The experience will be held in an indoor venue.

Question 5

How long does the experience last?

Accepted Answer

The experience will last 120 minutes.

Question 6

Is it COVID secure and safe?

Accepted Answer

The experience is designed to be COVID safe. You can read the safety measures here.

Question 7

Will there be food or drinks served?

Accepted Answer

Yes, there will be a variety of food and refreshments to purchase at the Genie’s Secret Bazaar.

Question 8

Which food vendors will be included in the experience?

Accepted Answer

Rock N Rolls, Bao & Bun Studio, Saté Kampar, Hardena & Fat Lady Brewing will be included in this experience.

Question 9

Can I take photos or record the experience?

Accepted Answer

Feel free to take photos and share them. When taking photos, please make sure not to disturb other customers. Professional equipment and tripods are not permitted.

Question 10

Will restrooms be available on site?

Accepted Answer

Yes.

Question 11

Partnership inquiries?

Accepted Answer

Please contact sponsors@feverup.com

Question 12

Vendor inquiries?

Accepted Answer

If you are an F&B or merchandise vendor wishing to set up at our magical Bazaar, please fill out this vendor registration form and we will get back to you as soon as we can!

Question 13

Do I need to wear a mask?

Accepted Answer

Masks are recommended but not mandatory during the experience.

Question 14

Do I need to arrive at the start of my scheduled session?

Accepted Answer

Please ensure to be at the venue at least 15 minutes before the start time outlined on your ticket. If you arrive after the experience start time, you may not be allowed entry.

Question 15

Are service dogs allowed?

Accepted Answer

Yes, with proper documentation.

Question 16

Is there an age requirement?

Accepted Answer

No! However, please keep in mind that the space is not accessible for prams, and it doesn't have baby changing facilities. Children under 3 years old do not need a ticket.

Question 17

Is the venue ADA compliant?

Accepted Answer

Yes.

Question 18

What are the prohibited items at the experience?

Accepted Answer

Flash photography, outside food & drinks, or anything which may disturb the other patrons.

Question 19

Can I purchase a ticket at the event?

Accepted Answer

Yes, you can scan the QR Code at the event and buy your ticket, if there is availability.

Question 20

Where can I get tickets?

Accepted Answer

On the Fever App, available on Google Play and Apple Store
On the Fever website
On site, subject to space at the time.

Question 21

Are refunds allowed? What is the exchange policy?

Accepted Answer

Tickets are generally non-refundable. Ticket non-refund terms and conditions are agreed to before purchase. However, under special circumstances, you can contact us and our user support team will process your request. Make sure to include your ticket order number.

Question 22

Do I need to print my ticket?

Accepted Answer

No, your contactless tickets will be validated directly in the Fever App.

Question 23

Can I transfer my tickets to another person?

Accepted Answer

Yes, you can transfer your tickets to anyone for free. It is as easy as clicking Transfer Tickets on your ticket on the Fever App. Please contact us for additional help. Make sure to include your ticket order number.

Question 24

Can I reschedule my tickets to another date/time, or upgrade/downgrade my ticket?

Accepted Answer

We may be able to help reschedule or exchange your ticket for another date, time or ticket type that has not already sold out. Please contact us for more information. Make sure to include your ticket order number.

Question 25

What are the official sellers for this experience?

Accepted Answer

Official tickets for Genie’s Secret Bazaar: An Exploratory Magical Adventure can only be purchased on Fever. Tickets are not available on any other website or ticketing platform.

Question 26

Can I make a Group Booking?

Accepted Answer

If you would like to book for a group, please email us at corporatesales@feverup.com.

Question 27

I can't find my ticket. What can I do?

Accepted Answer

You can find your ticket with the QR code in the Fever app, within the Tickets section. If you don't have it installed, you can download it from the Apple Store or Google Play. Remember to log in using the same account that you used when buying the tickets. If you still cannot find your ticket, please contact us.

EXPLORE A MAGICAL WORLD

SHOPPING, GAMES, PERFORMANCES!

MAGIC, ADVENTURE, TREACHERY!

Practical Info

Genie's Secret Bazaar Venue

Fashion District

FAQS

Regarding the experience

Regarding the access to the event

Regarding the tickets